Manages urban infrastructure and safety — including road and fire safety certifications, excavation permits, and vegetation control.

• Excavation permits
• Fire certificates
• Fire incidence reports
• Tree cutting / vegetation control
• Road closure / infringement permits

Handles business licensing and land documentation — from liquor licences and marriage certificates to caveats and occupancy licences.

• Liquor and trading licences
• Marriage certificates
• Land document registration
• Caveat placement / removal
• Occupancy licences

Safeguards the city through health compliance, waste management, food safety and burial permits.

• Health compliance permits
• Food handler certifications
• Burial / cremation permits
• Solid / bulk waste collection
• Meat transportation permits

Controls urban development — assessing development permits, land subdivision, change of land use, and billboard approvals.

• Development permits (ordinary & major)
• Land subdivision / consolidation
• Change of land use
• Billboard erection approvals

Provides vital social and economic support — from market allocations and skills training to welfare programs.

• Market stall / slot allocations
• Bus station management
• Library services
• Skills / literacy training
• Foster care, adoption & GBV survivor shelters

Regulates animal health, fishing licences, meat inspection, and aquaculture development to ensure public safety.

• Commercial / artisanal fishing licences
• Animal import / export permits
• Meat inspection
• Livestock vaccination
• Aquaculture support